Student Success (Customer Service)
Working with Cakap.com, currently we are looking for someone who can fill the position of Student Success (Customer Service). Here some points below to understand more about this role.
- Help students regarding features: chat, club, and private class.
- Maintain the existing students to experience effective classes.
- Conduct surveys regarding students’ experiences.
Requirements and specifications:
- Prior working experience as a Customer Service.
- Fluency in both written and spoken English.
- Good administrative skills and ability to create good requirement documentation.
- Strong communication skills in a multicultural environment.
- Interest in creating social impact through Indonesia’s education.
- Willingness to work in shifts.
